Sim toolkit iphone3/24/2024 ![]() I imagine we will simply remain unable to access any Guernsey networks until such time (which they are unable to tell me) as we are moved to O2. ![]() I return to Guernsey this coming weekend and they have promised to call me when I return to find out if it worked. They nonetheless want me to try this and have given me a new one. I maintained that a brand new Virgin SIM is not going to be the solution unless the SIM Toolkit can be accessed. The only thing they insisted I do is change my SIM card to a brand new Virgin SIM (they said they could not move me over to O2 and send me an O2 one). They checked all the standard things on my account such as roaming, etc. When I left Guernsey after my last visit being unable to connect, I spent half an hour on the phone in the UK, where I live, to Virgin customer care who don't know anything about the SIM Toolkit or why/how I could not connect without it. In answer to your question, no, it is not resolved. ![]() and the old favourite of removing the problem from view by burying it by going to Private Messages. Sim Application option missing (SIM Toolkit) - Virgin Media Community - 5246628ĭon't expect any meaningful reply from Virgin Media, just the usual "sorry to hear that you are having a problem ", "have you tried your Sim in another phone or another Sim in your phone", e.t.c. SIM toolkit - Virgin Media Community - 5245119 Solved: Changing from national to international roaming - Virgin Media Community - 5248920 Virgin Roaming not working on iphone in India - Virgin Media Community - 5240212īelgium numbers format - Sim Applications option m. Solved: Sim Application option missing - Virgin Media Community - 5239361 Here are several of the posts about the unresolved problem. It has been removed prematurely ( before customers are migrated to O2 Sims - not just Virgin Sims that use the O2 network ) by Virgin Mobile, another example of their incompetence and indifference to the "service" and "support" that they provide.
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